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Automate lead distribution to close 100% more deals

Route leads by agent skill or availability for quick resolution, great service and higher conversions.

respond io demo send promotios

10 X

More customers

Optimize lead distribution to handle higher chat volumes

94 %

Faster resolutions

Route leads to the right agent for accurate replies and faster outcomes

93 %

CSAT Score

Quick, expert answers deliver exceptional customer experiences

10k+ brands trust widening.io

Move leads down the sales funnel faster with
automated lead distribution distribution

Smart routing options to match leads with the right agent, every time

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Customer-type routing

Route new, returning or VIP customers with similar characteristics to the best team for the job.

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Shift-based routing

Distribute leads seamlessly across various shifts throughout your business hours

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General inquiry

Using customer support as a competitive advantage? Build routing and assignment workflows that reduce max agent loads, send VIP customers to high-priority queues and give precedence to high-quality resolutions.

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Route by shift

Whether you provide multi-shift support or require additional agents during peak hours, create the optimal agent load every time.

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Language-based routing

Don’t get lost in translation—connect leads with team members who speak their language.

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Skill-based routing

Connect leads to the right agents for their needs to ensure expert handling of inquiries.

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Function-based routing

Get leads to the right team for their needs to deliver accurate responses and quicker resolutions.

Real success stories from customers

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YouTube

How we helped YouTube increase app installs by 24% in less than 30 days

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Google

How we helped Google to increase conversion rate on G-Suite by 25%

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Eget aenean lorem odio morbi vitae. Ultricies tempus, imperdiet phasellus porta. Imperdiet et aliquet senectus vel. Amet ornare.

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Google

How we helped Google to increase conversion rate on G-Suite by 25%

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Eget aenean lorem odio morbi vitae. Ultricies tempus, imperdiet phasellus porta. Imperdiet et aliquet senectus vel. Amet ornare.

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